I've only received one part of my order. Where is the rest?

Occasionally we may consolidate multiple items into one carton (eg. custom house signs may be added inside the letterbox carton, marshmallow forks may be added inside a fire pit carton, etc). Please ensure you check all packaging thoroughly. 

If you have purchased multiple large items in one order, in some circumstances, the courier may deliver these on separate days. Please allow up to 4 business days for all split shipments to be delivered. Unfortunately, this is out of our control. Please check your tracking information for updates related to the remaining items to be delivered.