We want to make your shopping experience as easy as possible, and for you to be completely satisfied with your Milkcan products. We will happily accept returns* or exchanges within 30 days from time of purchase.
*Returns/exchanges for change of mind are not applicable for custom items including signs and decals.
Please lodge a request to return your product/s here, and then organise to send them back to us at:
Milkcan Outdoor Products, 56 Northgate Drive, Thomastown VIC 3074.
Once we receive your returned product/s, our team will assess if it’s in its original and saleable condition, and if so, the following processes will occur:
If you requested an exchange, our Customer Service team will contact you within 3 business days to facilitate a new product being sent to you.
If you requested a refund, your refund will then be processed onto your original payment method. Please note depending on your bank, a refund may take 5-10 business days to appear in your account.
For more information, please visit our Returns Policy here.
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